ck107 Frequently Asked Questions

ck107 requires a valid National Identity Card (NID) or passport for identity verification, along with a clear selfie photo. These documents are reviewed before your first withdrawal is processed. Submitting accurate, legible documents speeds up the verification process significantly — most accounts are verified within 24 hours of submission.

The minimum age to register and play on ck107 is 21 years old. This applies to all members across Bangladesh, regardless of location. Age is verified during the KYC process before any withdrawal is approved. Accounts found to belong to players under 21 are permanently closed and any deposited funds are returned to the registered payment method.

To reset your ck107 password, click the "Forgot Password" link on the login page and enter your registered email address or mobile number. A password reset link or OTP code will be sent to you within a few minutes. If you do not receive it, check your spam folder or contact the ck107 support team via live chat for immediate assistance.

No — ck107 strictly allows one account per person. Opening multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being permanently closed and balances being voided. If you accidentally created a duplicate account, contact support immediately to have it resolved without penalty.

To deposit via bKash on ck107, log in to your account, go to the Cashier or Deposit section, and select bKash as your payment method. You will be shown a ck107 merchant bKash number and a reference code. Open your bKash app, select Send Money or Payment, enter the number and amount, and include the reference code in the message field. Your deposit is credited within minutes.

bKash deposits on ck107 are credited within 1 to 5 minutes in most cases. During peak hours or if there is high transaction volume, it may take up to 15 minutes. If your deposit has not appeared in your ck107 account balance after 20 minutes, contact live chat support with your bKash transaction ID and the ck107 support team will resolve it promptly.

The minimum deposit on ck107 is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum single deposit limit imposed by ck107, though your mobile banking provider may have its own daily transfer limits — check your bKash or Nagad app for those limits.

The minimum withdrawal amount on ck107 is ৳500 BDT. Withdrawals are processed to the same payment method used for the original deposit — bKash, Nagad, Rocket, Upay, or your registered bank account. Your account must be fully verified (KYC completed) before any withdrawal can be initiated. ck107 does not charge withdrawal fees on standard transactions.

Most ck107 withdrawals to bKash, Nagad, and Rocket are processed within 1 to 4 hours after approval. Bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks typically take 1 to 3 business days. Withdrawals submitted during non-business hours or on public holidays may take slightly longer to reach your account.

ck107 does not charge platform fees on deposits or standard withdrawals. However, your mobile financial service provider — bKash, Nagad, or Rocket — may apply their own transaction fees, which are outside ck107's control. Always check your provider's current fee schedule before transferring. Bank transfer withdrawals are also processed free of charge by ck107.

Yes — ck107 supports deposits and withdrawals via Nagad, Rocket, and Upay in addition to bKash. The process is the same for each: select your preferred method in the Cashier section, follow the instructions displayed, and include the reference code provided. All mobile banking methods on ck107 support instant or near-instant crediting of your account balance.

To place a cricket bet on ck107, navigate to the Cricket section from the main menu. You will find pre-match and live in-play markets covering BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, and other major tournaments. Click on any listed odds to add a selection to your bet slip, enter your stake amount in BDT, and confirm the bet. Live odds update in real time during matches.

ck107 offers a wide range of cricket betting markets including match winner, innings runs, top batsman, top bowler, man of the match, fall of first wicket, total sixes, and live ball-by-ball betting. Coverage includes BPL (Bangladesh Premier League), IPL, ICC T20 World Cup, ODI series, and Test matches involving the Bangladesh Tigers and other international teams.

Yes — ck107 is fully optimised for mobile play and works seamlessly on Android and iOS devices through your mobile browser. No app download is required. The slots section, live casino, cricket betting, and all account management features are accessible on mobile. The interface automatically adjusts to your screen size for a smooth gaming experience on any smartphone or tablet.

All slot games available on ck107 are provided by licensed third-party game studios including Pragmatic Play, NetEnt, Microgaming, and other certified providers. These studios use certified Random Number Generator (RNG) technology, which is independently audited to ensure fair outcomes. ck107 does not modify game results — all RTP (Return to Player) rates are set and verified by the original game providers.

RTP (Return to Player) varies by individual slot title and game provider. Most slot games on ck107 have an RTP ranging from 94% to 97%, with some premium titles exceeding 97%. The RTP for each game is set by the provider and is displayed in the game's information or paytable section. Higher RTP indicates a better long-term theoretical return to the player over a large number of spins.

The ck107 welcome bonus is available to all new members on their first deposit. After registering and completing your first deposit, the bonus is credited automatically or via a bonus code — check the current Promotions page for the exact offer active at the time of your registration, as welcome bonus terms are updated periodically. Minimum deposit and wagering requirements apply to all welcome bonus offers.

Wagering requirements on ck107 bonuses specify how many times the bonus amount must be wagered before any winnings derived from it can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawal. The specific wagering multiple, eligible games, and time limit are detailed in each individual bonus offer's terms.

Yes — most ck107 bonuses carry an expiry period, typically between 7 and 30 days from the date the bonus is credited to your account. If the wagering requirements are not met within the validity window, the bonus and any associated winnings are removed from your account. Always review the individual bonus terms at the time of claiming to confirm the exact expiry timeline.

ck107 rewards active members through an ongoing loyalty programme. Players accumulate points based on their wagering activity across casino games, slots, and sportsbook bets. Points can be redeemed for bonus credits, free spins, or cashback offers. Higher-tier members receive personalised promotions, faster withdrawal processing, dedicated account management, and access to exclusive seasonal events such as Eid and BPL special offers.

ck107 uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and the platform. Financial transactions are processed through established payment infrastructure, and player funds are maintained separately from operational funds. ck107 is committed to fair play, transparent terms, and responsible gaming practices — your account security and personal data protection are treated as top priorities.

ck107 collects only the personal data necessary for account operation, identity verification, and legal compliance. Your data is stored on encrypted servers, is never sold to third parties, and is used only for the purposes described in the ck107 Privacy Policy. You may request access to, correction of, or deletion of your personal data by contacting the support team at [email protected].

To self-exclude from ck107, log in to your account, go to Account Settings, and select the Responsible Gaming section. Choose a self-exclusion period of 6 months, 1 year, 2 years, 3 years, or permanently. The exclusion takes effect immediately upon confirmation, all marketing communications stop, and your account is fully suspended for the chosen duration. If you need help initiating this, contact support via live chat or email [email protected].

Yes — ck107 allows all members to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section in Account Settings. Once a limit is set, it is enforced immediately and deposits beyond that ceiling are blocked until the period resets. Reducing a limit takes effect right away; increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit applies.