Responsible Gaming at ck107 — We Put Your Wellbeing First
At ck107, we believe that gambling should be an enjoyable form of entertainment — not a source of financial stress or personal hardship. We provide every member with a full suite of responsible gaming tools, clear information on the risks of problem gambling, and direct access to support at any time. Our platform is strictly for adults aged 21 and above.
Gambling Should Always Be a Choice, Not a Compulsion
ck107 is one of Bangladesh's most active online betting and casino platforms, serving players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. With that reach comes a genuine responsibility to protect our members.
Responsible gaming is not a checkbox for us — it is built into the design of the platform. From the moment you register, tools are available to help you stay in control of your spending, your session time, and your account access. You do not need to wait until gambling feels like a problem to start using them. We encourage every ck107 member to set limits proactively, as part of a healthy approach to entertainment.
If at any point gambling on ck107 stops being fun, or if you feel that you are spending more than you can afford, or chasing losses — these are signals to act. This page explains exactly what tools are available and how to use them.
21+ only: The ck107 platform is strictly for adults aged 21 years and over. Age verification is mandatory before any withdrawal is processed. If you suspect a minor is using your account, contact support immediately.
Mandatory Age Verification
Every ck107 member must verify their age before funds can be withdrawn. We use National Identity Card (NID) checks to confirm all players are 21 years of age or older.
No Targeting of Vulnerable Players
ck107 does not send promotional bonus offers to members who have activated self-exclusion, a cooling-off period, or a deposit limit that has been reduced. Marketing communications are suppressed automatically for at-risk accounts.
24/7 Support for Gambling Concerns
Our support team is available around the clock via live chat and email. Any member who contacts us expressing concern about their gambling behaviour will be treated with priority, empathy, and confidentiality.
Behavioural Monitoring
ck107 uses session and account activity data to identify patterns that may indicate problem gambling. If our system or support team identifies concerning patterns, we may proactively reach out to the affected member.
Six Tools Built to Keep You in Control
All tools are free to use, available immediately from your account dashboard, and — where they restrict your access — take effect instantly. Restrictions can only be loosened after a mandatory cooling-off period.
Deposit Limits
Set a maximum amount you are willing to deposit into your ck107 account per day, per week, or per month. Once the limit is reached, further deposits are blocked until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period before the higher limit applies.
Session Time Limits
Define the maximum number of minutes or hours you wish to spend playing in a single session. When your session limit is reached, you will receive a clear on-screen notification and be logged out automatically. This prevents unintentional extended play driven by the flow of the game.
Reality Check Reminders
Enable periodic pop-up reminders at intervals you choose (e.g., every 30 minutes, every 60 minutes) that show how long you have been playing and how much you have wagered in the current session. These prompts help you make a conscious decision about whether to continue or stop.
Time-Out / Cooling-Off Period
If you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account is suspended and you cannot log in, deposit, or place bets. The time-out cannot be cancelled once activated — it must run its full course.
Self-Exclusion
For members who feel they need a longer or permanent break, self-exclusion closes your account for a minimum period of 6 months, 1 year, 2 years, 3 years, or permanently. During self-exclusion, your account is fully suspended, all marketing is stopped, and you cannot open a new ck107 account during the exclusion window.
Loss Limits
Set a ceiling on the net losses you are willing to accept over a daily, weekly, or monthly period. Once your net loss reaches the defined limit, your account will prevent further bets from being placed until the period resets. Like deposit limits, reducing a loss limit is immediate; increases require a 7-day review period.
How to activate these tools: Log in to your ck107 account and navigate to Account Settings → Responsible Gaming. All tools are listed there. Changes to restrictive settings (lower limits, time-out, self-exclusion) take effect immediately. If you have difficulty locating the tools or need assistance activating them, contact our support team via live chat or at [email protected] — they will guide you through the process.
Example: Monthly Deposit Usage
This is a visual illustration only. Actual values reflect your personal account settings.
Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. The warning signs below do not mean a person is a compulsive gambler — but experiencing several of them regularly is a strong signal that it is time to step back, use one of ck107's protection tools, and consider speaking with a professional.
Common Warning Signs
- Spending more money on gambling than you originally planned or can afford.
- Chasing losses — placing further bets to try to recover money already lost.
- Feeling restless, irritable, or anxious when not gambling or when trying to stop.
- Borrowing money from family or friends, or taking loans, to fund gambling.
- Neglecting work, education, family obligations, or personal wellbeing because of gambling.
- Lying to others about how much time or money you spend gambling.
- Using gambling as a way to escape stress, depression, loneliness, or personal problems.
- Feeling unable to stop even when you want to.
- Repeatedly failing to stick to self-imposed spending or time limits.
Ask Yourself These Questions
Honest self-reflection is one of the most effective early tools for preventing problem gambling from escalating. Review the questions below and consider your answers honestly.
Have you ever gambled with money that was set aside for essential expenses such as rent, bills, or food?
Have you placed larger bets than usual in order to recapture the excitement of earlier wins?
Have you ever felt guilty, ashamed, or secretive about your gambling activity?
Has a family member or friend expressed concern about how much you gamble?
Have you spent more time gambling than you intended on more than one occasion in the past month?
Do you find it difficult to walk away from a session even when you are winning?
If you answered yes to two or more of the questions above, we strongly recommend activating ck107's deposit limit or time-out tools immediately, and consider reaching out to our support team or a specialist counselling service.
How to Exclude Yourself from ck107
Self-exclusion is available to any ck107 member, at any time, at no cost. The process takes less than five minutes and takes effect immediately upon confirmation.
Log In to Your Account
Access your ck107 account using your registered username and password. If you are having difficulty logging in, contact live chat support and a team member will assist you directly.
Go to Account Settings
Navigate to the Account Settings section from your dashboard menu. Select the "Responsible Gaming" tab, where all protection tools — including self-exclusion — are listed.
Select Exclusion Duration
Choose the duration of your self-exclusion: 6 months, 1 year, 2 years, 3 years, or permanently. Consider carefully — the exclusion cannot be reversed before the selected period has fully elapsed.
Confirm & Receive Notification
Confirm your selection. Your account will be suspended immediately, all marketing emails will cease, and you will receive a confirmation email. Any remaining account balance will be returned via your registered payment method.
Need help activating self-exclusion? If you are struggling to navigate the self-exclusion process on your own, please contact our support team immediately via live chat (available 24/7 from your account dashboard) or by emailing [email protected] with the subject line "Self-Exclusion Request". Our team will action the request on your behalf within one hour, at any time of day or night, Bangladesh Standard Time (BST, UTC+6).
Keeping Minors Safe 21+
ck107 operates exclusively for adults. Players must be 21 years of age or older to register, deposit, and place bets on the platform. This is not merely a policy — it is enforced through mandatory age and identity verification, which every member must complete before any withdrawal is processed.
If you share a device, a mobile phone, or a computer with younger family members, we strongly recommend taking the following steps to prevent minors from accessing the ck107 platform:
- Never save your ck107 login credentials in a shared browser or device.
- Always log out of your ck107 account when you have finished playing, especially on shared devices.
- Use a strong, unique password that is not shared with or easily guessable by others in your household.
- Enable device-level parental controls or website filtering software to block access to gambling-related sites for younger users on shared devices.
- Keep your registered mobile phone (used for account verification) secure and not accessible to minors.
If ck107 identifies that an account is being operated by a person under the age of 21, the account will be closed immediately and any deposited funds will be returned to the registered payment method. It is a violation of our Terms & Conditions to allow a minor to use your account.
Age Verification Process at ck107
Registration Check
Date of birth is collected at registration. Accounts with a declared age below 21 cannot be completed.
KYC Document Submission
Before the first withdrawal, members must submit a National Identity Card (NID) or passport, plus a selfie. Documents are reviewed by our verification team.
Manual Review
Where automated checks are inconclusive, a member of the compliance team manually reviews the submitted documents before approving the account for withdrawals.
Zero Tolerance for Underage Accounts
Accounts confirmed to belong to or to have been operated by a person under 21 are permanently closed without exception.
You Don't Have to Face This Alone
If gambling has stopped being fun, or if you are worried about yourself or someone you care about, reach out. Help is available — and it is free, confidential, and without judgement.
ck107 Live Chat Support
Our in-platform live chat is staffed 24 hours a day, 7 days a week. If you are concerned about your gambling behaviour, start a chat and tell the agent — they are trained to assist and will connect you with the right tools or escalate to a senior support specialist.
Email Support
Write to our responsible gaming team at [email protected] with the subject line "Responsible Gaming Help". Include your registered username. A dedicated team member will respond within 2 hours on average and will work with you on a personalised plan, whether that is setting limits, activating a time-out, or initiating self-exclusion.
Professional Counselling
For members who need support beyond what ck107 can provide, we encourage reaching out to trained gambling counsellors and mental health professionals. Organisations offering confidential gambling support operate in Bangladesh and internationally, often via free telephone or online chat services. Your personal physician or a licensed counsellor in Dhaka or your local division can also be a helpful first point of contact.
Contact ck107 Responsible Gaming Support
Our team is available around the clock. All communications regarding gambling concerns are treated with complete confidentiality. You will not lose your account balance by reaching out — your funds are safe and will be processed in accordance with our standard withdrawal procedures.
Email us at (plain text — not a clickable link):
[email protected]Subject line: "Responsible Gaming Help — [Your Username]" | Response within 2 hours average | Available 24/7 BST (UTC+6)
Play Responsibly — Explore ck107
Gambling is most enjoyable when you stay in control. Set your limits, play within your means, and explore everything ck107 has to offer. For questions not covered here, visit our FAQ page.
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